Plans for Every Pet Owner
From single-pet households to large shelters — there's a plan for every family. Free trial included. No credit card required for Free.
Free
Try everything
- 1 pet
- AI chats: 10/day
Companion
Single-pet households
- Up to 3 pets
- AI chats: 30/day
14-day free trial · No card required
Family
Multi-pet families
- Up to 10 pets
- AI chats: Unlimited
- PDF health reports
- AI document scanner
- Up to 5 members
14-day free trial · No card required
Pro
Breeders, rescues & shelters
- Up to 50 pets
- AI chats: Unlimited
- PDF health reports
- AI document scanner
- Up to 20 members
- Priority support
14-day free trial · No card required
Enterprise
Large shelters & vet clinics
- Unlimited
- AI chats: Unlimited
- PDF health reports
- AI document scanner
- Unlimited
- Dedicated manager
Secure Payments
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Evidence-Based Content
AVMA, ASPCA, ACVECC sources
Cancel Anytime
No lock-in contracts
Emergency Guides
Always free, always on
Enterprise Plan
For large shelters, vet clinics, and pet care businesses
- Unlimited pets
- Unlimited staff accounts
- Dedicated account manager
- Custom onboarding
- SLA guarantee
- API access
Frequently Asked Questions
Can I switch plans at any time?
Yes. Upgrades take effect immediately. Downgrades apply at the end of your current billing period.
What happens when I hit a free-tier limit?
You'll see a friendly prompt explaining the limit and offering a one-tap upgrade. Emergency guides and emergency calls are never blocked — those are always free.
Is my pet's health data safe?
Yes. All data is encrypted in transit (TLS 1.3) and at rest. You can export or permanently delete all your data at any time from Settings → Privacy.
Do you offer refunds?
Yes — contact support within 7 days of any charge for a full refund, no questions asked.
What payment methods do you accept?
All major credit/debit cards, Apple Pay, Google Pay, and Cash App Pay via Stripe.
Is there a free trial?
All paid plans (Companion, Family, Pro) include a 14-day free trial. No credit card required to start the Free plan.
Is the content AI-generated?
No. All emergency guides, health information, and clinical content are evidence-based and sourced from the AVMA, ASPCA Animal Poison Control, ACVECC clinical standards, and the Merck Veterinary Manual. Buddy is an AI triage assistant that helps you assess urgency — it is clearly labeled as AI and is not a substitute for veterinary care.